The Process Communication Model ®

Dr. Taibi Kahler discovered how to identify and respond appropriately second by second' to patterns of productive behaviour (successful communication) and non-productive behaviour (miscommunication).

In 1978 NASA took advantage of this discovery by using Process Communication in the selection, placement, and training of astronauts. Today, tens of thousands of people, from astronauts to entrepreneurs, have put these distinctions to work for themselves. Find out for yourself just how you can gain greater success, even with that difficult person.

"Process Communication is being used successfully in companies mainly as a management tool, as a vehicle to improve salesmanship, as a powerful marketing survey tool, as a political polling tool, as a dynamic tool for making speeches more effective, ... " Taibi Kahler – 1994

Process Communication provides a reliable and validated method of identifying and understanding personality structures, the impact of life events, and communication dynamics. Based on a scientific award–winning clinical discovery Process Communication has been researched through thirty years and experienced by almost a million people on five continents in such applications as sales, business, education, politics, religion, medicine, parenting, and personal relationships.

Summary description of the 6 personality types

Each of us has a personality structure made of the six Types of Personality

Individual personality structure is comprised of six, separate and mutually exclusive behaviour types, called Thinker, Harmoniser, Persister, Rebel, Imaginer, and Promoter. Likened to a six-floored condominium, personality structure is ordered, indicating the relative amount of time a person experiences and demonstrates the behaviours of a given type floor. These second-by-second behaviours – categorized by words, tones, gestures, postures and facial expressions – can be observed objectively with significantly high interjudge reliability. Additionally, test-retest reliability research indicates that once a person's condominium order is set, that order seldom changes.

No one type is better or worse, more or less intelligent, or more or less OK. Each has strengths and weaknesses.

Each of us has the need to appreciate values like the Persister; has some of the spontaneity of the Rebel; has the compassion and warmth of a Harmoniser; has the ability to be logical as does a Thinker; can enjoy the experience of taking a risk as can a Promoter and has some of the calm that the Imaginer shows. In PCM we do not therefore, speak of types of people, but types in people. However we each have one or sometimes two personality types more obvious in us than others.



The base Harmoniser personality character strengths are: Compassionate, sensitive, and warm

If your base personality type is Harmoniser, then you are probably appreciated for:

  • your warmth in relationship, your ability to nurture, be empathic, create harmony and give to others
  • your ability to feel first and take in people and things by feeling about them
  • your sensory application and your ability to use your five senses


The base Imaginer personality character strengths are: Calm, imaginative and reflective

If your base personality type is Imaginer, then you are probably appreciated for:

  • your calm, however grave the situation, in which you are able to quietly analyse the different hypothesis or possible solutions
  • your ability to reflect and think about humanity. Observing yourself, you don't judge the others too quickly, your imagination for exploring all the hypothesis or possible options


The base Thinker personality character strengths are: Organised, responsible and logical

If your base personality type is Thinker, then you are probably appreciated for:

  • your capacity for organisation and detailed planning
  • your logic in structuring ideas or issues and explaining quickly and clearly to the others
  • your ability to take responsibility, making you a welcome person in both your professional and personal relationships


The base Promoter personality character strengths are: Adaptable, persuasive, and charming

If your base personality type is Promoter, then you are probably appreciated for:

  • your charm, born from your direct way of communication and your well aimed compliments. Even if you may be considered tactless, you are appreciated as a good and pleasant companion
  • your extraordinarily ressourcefullness and your ability to get back on your feet after any setback. You will always get moving again
  • your ability to adapt to any new situation or environment. You like change and are turned off by routine


The base Persister personality character strengths are: Dedicated, observant and conscientious

If your base personality type is Persister, then you are probably appreciated for:

  • your ability to observe and give opinions, beliefs, judgements,... about situations and persons
  • your conscientiousness in both professional and personal life. People often admire your moral conduct and your ethics
  • your devotion to causes, a political party, your company, etc. and your tenacity in respecting your ideals, principles and values


The base Rebel personality character strengths are: Spontaneous, creative and playful

If your base personality type is Rebel, then you are probably appreciated for:

  • your creativity: you may find solutions when others saw only problems
  • your ability to turn a boring task into a game
  • your spontaneity, source of positive energy and enthusiasm for others