
3.
PROCESS COMMUNICATION EXPERTISE
Outcome:
- You use a complete model of personal development
- You have a detailed roadmap to understand behaviours and to deal with them efficiently
- You will know to use PCM to support the development of performance
Agenda:
- To review the full set of concepts of communication, management, how to manage stress and the situations of conflicts, fulfilment of psychological needs, interaction strategy
- To deep dive into the following concepts: drivers, mini-scripts, existential question, phase issue
- To train you through role plays and case studies shared by the other participants
- To prepare yourself for the PCM Certification (optional)
Dates :
Location: Luxembourg City
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